Privacy Policy
Effective Date: [06/04/2025]
At Enoer, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, interact with our services, or communicate with us in any way. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a. Personal Information You Provide
When you:
Contact us via forms, email, or phone
Schedule a demo or consultation
Subscribe to newsletters or updates
You may provide:
Full name
Email address
Phone number
Business details
Any other information you voluntarily provide
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages viewed and time spent
Referring website
Location data (if enabled)
This is typically gathered via cookies and third-party analytics tools.
2. How We Use Your Information
We use the collected information to:
Respond to inquiries and demo requests
Provide and improve our services
Customize user experience
Send marketing communications (only if you opt-in)
Analyze website performance and improve functionality
Ensure compliance with legal obligations
3. Legal Basis for Processing
We process your personal data based on one or more of the following:
Consent: You have given clear permission for us to process your personal data.
Contract: The processing is necessary to fulfill a contract or service you requested.
Legal Obligation: Processing is necessary to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests and does not override your rights.
4. Sharing of Information
We do not sell or trade your personal information. We may share your data with:
Trusted third-party service providers (e.g., analytics, email marketing) under strict confidentiality
Legal authorities when required to comply with laws or respond to lawful requests
All third-party providers are bound by data protection and confidentiality agreements.
5. Cookies and Tracking Technologies
Our site uses cookies and similar tracking tools to enhance user experience and analyze site traffic. These may include:
Essential Cookies – Required for basic functionality
Analytics Cookies – Help us understand user behavior
Marketing Cookies – May be used if you opt-in for targeted messaging
You can manage your cookie preferences via your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to:
Provide our services
Meet legal and accounting obligations
Improve our offerings and communications
Afterward, your data will be securely deleted or anonymized.
7. Your Rights
Under applicable data protection laws, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent for data processing
Object to processing or request restriction
Lodge a complaint with a data protection authority
To exercise your rights, please contact us at [Insert your support email].
8. Security Measures
We implement a variety of technical and organizational safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Enoer’s services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware that data from a child has been collected, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in legal requirements or business operations. Updates will be posted here with the “Effective Date” revised accordingly. Please review this page periodically for the latest information.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
info@enoer.com
www.enoer.com
